Alpha
Privacy Policy
Effective Date: November 2024
At Alpha Global, we respect and value your privacy. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you interact with our website and services. By using our website or services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website, sign up for services, or interact with us:
- Personal Information: When you contact us, request services, or subscribe to newsletters, we may collect personal information such as your name, email address, phone number, company name, and payment information.
- Usage Data: We collect data on how you access and use our website, such as your IP address, browser type, device information, pages visited, and the date and time of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. These tools allow us to analyze trends, track user activity, and personalize content.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To process your requests, deliver the services you have signed up for, and communicate with you about those services.
- To Improve Our Website and Services: We analyze usage data to understand how visitors interact with our website and improve its performance, user experience, and content.
- To Communicate With You: We may use your contact details to send you service-related communications, updates, or marketing materials (with your consent where required by law).
- To Process Payments: If you purchase services, we will use your payment information to process transactions and manage billing.
3. Data Protection and Security
We take the security of your personal information seriously. We employ a range of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no data transmission or storage system can be guaranteed 100% secure.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
- With Service Providers: We may share information with trusted third-party service providers who assist us in delivering our services (such as payment processors or email marketing platforms). These providers are obligated to maintain the confidentiality of your data.
- Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as subpoenas, court orders, or government requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you of any such change.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access and Correction: You can request access to the personal information we hold about you and ask us to correct any inaccuracies.
- Data Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.
- Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
If you wish to exercise any of these rights, please contact us at the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.
- Essential Cookies: These are necessary for the operation of our website and to provide the services you request.
- Performance Cookies: These cookies help us analyze website traffic and improve functionality.
- Functional Cookies: These cookies allow us to remember choices you make on the site (such as language preferences) to provide a more personalized experience.
You can manage or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of the website.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.